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Zeile 104: |
Zeile 104: |
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| ==CHAPTER VI - NOTABLE USERS OF THE TELEPHONE==
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|
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|
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| What we might call the telephonization of
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| city life, for lack of a simpler word, has
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| remarkably altered our manner of living from
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| what it was in the days of Abraham Lincoln. It
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| has enabled us to be more social and cooperative.
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| It has literally abolished the isolation of separate
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| families, and has made us members of one great
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| family. It has become so truly an organ of the
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| social body that by telephone we now enter into
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| contracts, give evidence, try lawsuits, make
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| speeches, propose marriage, confer degrees,
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| appeal to voters, and do almost everything else
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| that is a matter of speech.
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|
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| In stores and hotels this wire traffic has grown
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| to an almost bewildering extent, as these are the
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| places where many interests meet. The hundred
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| largest hotels in New York City have twenty-one
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| thousand telephones--nearly as many as the
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| continent of Africa and more than the kingdom
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| of Spain. In an average year they send six
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| million messages. The Waldorf-Astoria alone
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| tops all residential buildings with eleven hundred
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| and twenty telephones and five hundred thousand
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| calls a year; while merely the Christmas
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| Eve orders that flash into Marshall Field's store,
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| or John Wanamaker's, have risen as high as the
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| three thousand mark.
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|
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| Whether the telephone does most to concentrate
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| population, or to scatter it, is a question
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| that has not yet been examined. It is certainly
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| true that it has made the skyscraper possible,
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| and thus helped to create an absolutely new type
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| of city, such as was never imagined even in the
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| fairy tales of ancient nations. The skyscraper
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| is ten years younger than the telephone. It is
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| now generally seen to be the ideal building for
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| business offices. It is one of the few types of
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| architecture that may fairly be called American.
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| And its efficiency is largely, if not mainly, due to
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| the fact that its inhabitants may run errands by
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| telephone as well as by elevator.
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|
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| There seems to be no sort of activity which is
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| not being made more convenient by the telephone.
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| It is used to call the duck-shooters in
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| Western Canada when a flock of birds has
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| arrived; and to direct the movements of the
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| Dragon in Wagner's grand opera "Siegfried."
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| At the last Yale-Harvard football game, it conveyed
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| almost instantaneous news to fifty thousand
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| people in various parts of New England.
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| At the Vanderbilt Cup Race its wires girdled the
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| track and reported every gain or mishap of the
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| racing autos. And at such expensive pageants
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| as that of the Quebec Tercentenary in 1908,
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| where four thousand actors came and went upon
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| a ten-acre stage, every order was given by
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| telephone.
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|
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| Public officials, even in the United States, have
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| been slow to change from the old-fashioned and
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| more dignified use of written documents and uniformed
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| messengers; but in the last ten years there
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| has been a sweeping revolution in this respect.
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| Government by telephone! This is a new idea
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| that has already arrived in the more efficient
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| departments of the Federal service. And as for
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| the present Congress, that body has gone so far
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| as to plan for a special system of its own, in both
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| Houses, so that all official announcements may
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| be heard by wire.
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|
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| Garfield was the first among American Presidents
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| to possess a telephone. An exhibition
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| instrument was placed in his house, without cost,
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| in 1878, while he was still a member of Congress.
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| Neither Cleveland nor Harrison, for temperamental
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| reasons, used the magic wire very often.
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| Under their regime, there was one lonely idle
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| telephone in the White House, used by the
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| servants several times a week. But with McKinley
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| came a new order of things. To him a
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| telephone was more than a necessity. It was a
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| pastime, an exhilarating sport. He was the one
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| President who really revelled in the comforts of
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| telephony. In 1895 he sat in his Canton home
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| and heard the cheers of the Chicago Convention.
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| Later he sat there and ran the first presidential
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| telephone campaign; talked to his managers in
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| thirty-eight States. Thus he came to regard the
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| telephone with a higher degree of appreciation
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| than any of his predecessors had done, and
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| eulogized it on many public occasions. "It is
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| bringing us all closer together," was his favorite
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| phrase.
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|
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| To Roosevelt the telephone was mainly for
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| emergencies. He used it to the full during the
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| Chicago Convention of 1907 and the Peace
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| Conference at Portsmouth. But with Taft the
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| telephone became again the common avenue of
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| conversation. He has introduced at least one
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| new telephonic custom a long-distance talk
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| with his family every evening, when he is away
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| from home. Instead of the solitary telephone of
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| Cleveland-Harrison days, the White House has
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| now a branch exchange of its own--Main 6--
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| with a sheaf of wires that branch out into every
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| room as well as to the nearest central.
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|
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| Next to public officials, bankers were perhaps
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| the last to accept the facilities of the telephone.
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| They were slow to abandon the fallacy that no
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| business can be done without a written record.
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| James Stillman, of New York, was first among
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| bankers to foresee the telephone era. As early
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| as 1875, while Bell was teaching his infant
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| telephone to talk, Stillman risked two thousand
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| dollars in a scheme to establish a crude dial
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| system of wire communication, which later grew
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| into New York's first telephone exchange. At
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| the present time, the banker who works closest to
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| his telephone is probably George W. Perkins, of
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| the J. P. Morgan group of bankers. "He is the
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| only man," says Morgan, "who can raise twenty
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| millions in twenty minutes." The Perkins plan
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| of rapid transit telephony is to prepare a list of
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| names, from ten to thirty, and to flash from one
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| to another as fast as the operator can ring them
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| up. Recently one of the other members of the
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| Morgan bank proposed to enlarge its telephone
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| equipment. "What will we gain by more wires?"
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| asked the operator. "If we were to put in a six-
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| hundred pair cable, Mr. Perkins would keep it
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| busy."
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|
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| The most brilliant feat of the telephone in the
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| financial world was done during the panic of
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| 1907. At the height of the storm, on a Saturday
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| evening, the New York bankers met in an almost
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| desperate conference. They decided, as an
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| emergency measure of self-protection, not to ship
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| cash to Western banks. At midnight they telephoned
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| this decision to the bankers of Chicago
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| and St. Louis. These men, in turn, conferred by
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| telephone, and on Sunday afternoon called up the
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| bankers of neighboring States. And so the news
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| went from 'phone to 'phone, until by Monday
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| morning all bankers and chief depositors were
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| aware of the situation, and prepared for the
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| team-play that prevented any general disaster.
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|
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| As for stockbrokers of the Wall Street species,
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| they transact practically all their business by
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| telephone. In their stock exchange stand six
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| hundred and forty one booths, each one the terminus
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| of a private wire. A firm of brokers will
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| count it an ordinary year's talking to send fifty
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| thousand messages; and there is one firm which
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| last year sent twice as many. Of all brokers,
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| the one who finally accomplished most by telephony
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| was unquestionably E. H. Harriman. In
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| the mansion that he built at Arden, there were
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| a hundred telephones, sixty of them linked to
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| the long-distance lines. What the brush is to
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| the artist, what the chisel is to the sculptor, the
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| telephone was to Harriman. He built his fortune
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| with it. It was in his library, his bathroom,
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| his private car, his camp in the Oregon wilder-
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| ness. No transaction was too large or too involved
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| to be settled over its wires. He saved
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| the credit of the Erie by telephone--lent it five
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| million dollars as he lay at home on a sickbed.
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| "He is a slave to the telephone," wrote a magazine
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| writer. "Nonsense," replied Harriman,
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| "it is a slave to me."
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|
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| The telephone arrived in time to prevent big
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| corporations from being unwieldy and aristocratic.
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| The foreman of a Pittsburg coal company
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| may now stand in his subterranean office
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| and talk to the president of the Steel Trust, who
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| sits on the twenty-first floor of a New York
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| skyscraper. The long-distance talks, especially,
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| have grown to be indispensable to the corporations
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| whose plants are scattered and geographically
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| misplaced--to the mills of New England,
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| for instance, that use the cotton of the South and
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| sell so much of their product to the Middle West.
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| To the companies that sell perishable commodities,
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| an instantaneous conversation with a
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| buyer in a distant city has often saved a carload
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| or a cargo. Such caterers as the meat-packers,
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| who were among the first to realize what Bell had
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| made possible, have greatly accelerated the
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| wheels of their business by inter-city conversations.
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| For ten years or longer the Cudahys have
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| talked every business morning between Omaha
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| and Boston, via fifteen hundred and seventy
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| miles of wire.
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|
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| In the refining of oil, the Standard Oil
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| Company alone, at its New York office, sends
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| two hundred and thirty thousand messages
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| a year. In the making of steel, a chemical
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| analysis is made of each caldron of molten
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| pig-iron, when it starts on its way to be refined,
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| and this analysis is sent by telephone
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| to the steelmaker, so that he will know exactly
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| how each potful is to be handled. In the floating
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| of logs down rivers, instead of having relays of
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| shouters to prevent the logs from jamming, there
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| is now a wire along the bank, with a telephone
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| linked on at every point of danger. In the rearing
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| of skyscrapers, it is now usual to have a
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| temporary wire strung vertically, so that the
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| architect may stand on the ground and confer
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| with a foreman who sits astride of a naked girder
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| three hundred feet up in the air. And in the
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| electric light business, the current is distributed
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| wholly by telephoned orders. To give New
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| York the seven million electric lights that have
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| abolished night in that city requires twelve
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| private exchanges and five hundred and twelve
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| telephones. All the power that creates this artificial
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| daylight is generated at a single station, and
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| let flow to twenty-five storage centres. Minute
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| by minute, its flow is guided by an expert, who
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| sits at a telephone exchange as though he were a
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| pilot at the wheel of an ocean liner.
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|
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| The first steamship line to take notice of the
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| telephone was the Clyde, which had a wire from
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| dock to office in 1877; and the first railway was
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| the Pennsylvania, which two years later was
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| persuaded by Professor Bell himself to give it a
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| trial in Altoona. Since then, this railroad has
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| become the chief beneficiary of the art of telephony.
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| It has one hundred and seventy-five exchanges,
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| four hundred operators, thirteen thousand
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| telephones, and twenty thousand miles of
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| wire--a more ample system than the city of
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| New York had in 1896.
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|
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| To-day the telephone goes to sea in the pas-
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| senger steamer and the warship. Its wires
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| are waiting at the dock and the depot, so that a
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| tourist may sit in his stateroom and talk with
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| a friend in some distant office. It is one of the
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| most incredible miracles of telephony that a
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| passenger at New York, who is about to start for
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| Chicago on a fast express, may telephone to
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| Chicago from the drawing-room of a Pullman.
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| He himself, on the swiftest of all trains, will not
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| arrive in Chicago for eighteen hours; but the
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| flying words can make the journey, and RETURN,
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| while his train is waiting for the signal to start.
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|
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| In the operation of trains, the railroads have
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| waited thirty years before they dared to trust the
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| telephone, just as they waited fifteen years before
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| they dared to trust the telegraph. In 1883 a few
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| railways used the telephone in a small way, but
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| in 1907, when a law was passed that made telegraphers
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| highly expensive, there was a general
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| swing to the telephone. Several dozen roads
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| have now put it in use, some employing it as an
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| associate of the Morse method and others as a
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| complete substitute. It has already been found
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| to be the quickest way of despatching trains. It
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| will do in five minutes what the telegraph did in
| |
| ten. And it has enabled railroads to hire more
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| suitable men for the smaller offices.
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|
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| In news-gathering, too, much more than in
| |
| railroading, the day of the telephone has arrived.
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| The Boston Globe was the first paper to receive
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| news by telephone. Later came The Washington
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| Star, which had a wire strung to the Capitol,
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| and thereby gained an hour over its competitors.
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| To-day the evening papers receive most of their
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| news over the wire a la Bell instead of a la Morse.
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| This has resulted in a specialization of reporters
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| --one man runs for the news and another man
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| writes it. Some of the runners never come to
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| the office. They receive their assignments by
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| telephone, and their salaries by mail. There
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| are even a few who are allowed to telephone
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| their news directly to a swift linotype operator,
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| who clicks it into type on his machine, without
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| the scratch of a pencil. This, of course, is the
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| ideal method of news-gathering, which is rarely
| |
| possible.
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|
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| A paper of the first class, such as The New
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| York World, has now an outfit of twenty trunk
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| lines and eighty telephones. Its outgoing calls
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| are two hundred thousand a year and its incoming
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| calls three hundred thousand, which means
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| that for every morning, evening, or Sunday
| |
| edition, there has been an average of seven hundred
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| and fifty messages. The ordinary newspaper
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| in a small town cannot afford such a service,
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| but recently the United Press has originated
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| a cooperative method. It telephones the news
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| over one wire to ten or twelve newspapers at one
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| time. In ten minutes a thousand words can in
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| this way be flung out to a dozen towns, as quickly
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| as by telegraph and much cheaper.
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|
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| But it is in a dangerous crisis, when safety
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| seems to hang upon a second, that the telephone
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| is at its best. It is the instrument of emergencies,
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| a sort of ubiquitous watchman. When
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| the girl operator in the exchange hears a cry for
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| help--"Quick! The hospital!" "The fire department!"
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| "The police!" she seldom waits to
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| hear the number. She knows it. She is trained
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| to save half-seconds. And it is at such moments,
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| if ever, that the users of a telephone can appreciate
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| its insurance value. No doubt, if a King
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| Richard III were worsted on a modern battlefield,
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| his instinctive cry would be, "My Kingdom
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| for a telephone!"
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|
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| When instant action is needed in the city of
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| New York, a General Alarm can in five minutes
| |
| be sent by the police wires over its whole vast
| |
| area of three hundred square miles. When,
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| recently, a gas main broke in Brooklyn, sixty girls
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| were at once called to the centrals in that part
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| of the city to warn the ten thousand families who
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| had been placed in danger. When the ill-fated
| |
| General Slocum caught fire, a mechanic in a
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| factory on the water-front saw the blaze, and had
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| the presence of mind to telephone the newspapers,
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| the hospitals, and the police. When a
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| small child is lost, or a convict has escaped from
| |
| prison, or the forest is on fire, or some menace
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| from the weather is at hand, the telephone bells
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| clang out the news, just as the nerves jangle the
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| bells of pain when the body is in danger. In one
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| tragic case, the operator in Folsom, New Mexico,
| |
| refused to quit her post until she had warned her
| |
| people of a flood that had broken loose in the
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| hills above the village. Because of her courage,
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| nearly all were saved, though she herself was
| |
| drowned at the switchboard. Her name--Mrs.
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| S. J. Rooke--deserves to be remembered.
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|
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| If a disaster cannot be prevented, it is the
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| telephone, usually, that brings first aid to the
| |
| injured. After the destruction of San Francisco,
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| Governor Guild, of Massachusetts, sent an
| |
| appeal for the stricken city to the three hundred
| |
| and fifty-four mayors of his State; and by the
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| courtesy of the Bell Company, which carried the
| |
| messages free, they were delivered to the last
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| and furthermost mayors in less than five hours.
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| After the destruction of Messina, an order for
| |
| enough lumber to build ten thousand new houses
| |
| was cabled to New York and telephoned to
| |
| Western lumbermen. So quickly was this order
| |
| filled that on the twelfth day after the arrival
| |
| of the cablegram, the ships were on their way
| |
| to Messina with the lumber. After the Kansas
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| City flood of 1903, when the drenched city was
| |
| without railways or street-cars or electric lights,
| |
| it was the telephone that held the city together
| |
| and brought help to the danger-spots. And
| |
| after the Baltimore fire, the telephone exchange
| |
| was the last force to quit and the first to recover.
| |
| Its girls sat on their stools at the switchboard
| |
| until the window-panes were broken by the heat.
| |
| Then they pulled the covers over the board and
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| walked out. Two hours later the building was
| |
| in ashes. Three hours later another building
| |
| was rented on the unburned rim of the city, and
| |
| the wire chiefs were at work. In one day there
| |
| was a system of wires for the use of the city
| |
| officials. In two days these were linked to long-
| |
| distance wires; and in eleven days a two-thousand-
| |
| line switchboard was in full working trim.
| |
| This feat still stands as the record in rebuilding.
| |
|
| |
| In the supreme emergency of war, the telephone
| |
| is as indispensable, very nearly, as the
| |
| cannon. This, at least, is the belief of the
| |
| Japanese, who handled their armies by telephone
| |
| when they drove back the Russians. Each body
| |
| of Japanese troops moved forward like a silkworm,
| |
| leaving behind it a glistening strand of
| |
| red copper wire. At the decisive battle of
| |
| Mukden, the silk-worm army, with a million
| |
| legs, crept against the Russian hosts in a vast
| |
| crescent, a hundred miles from end to end. By
| |
| means of this glistening red wire, the various
| |
| batteries and regiments were organized into
| |
| fifteen divisions. Each group of three divisions
| |
| was wired to a general, and the five generals
| |
| were wired to the great Oyama himself, who
| |
| sat ten miles back of the firing-line and sent
| |
| his orders. Whenever a regiment lunged forward,
| |
| one of the soldiers carried a telephone set.
| |
| If they held their position, two other soldiers ran
| |
| forward with a spool of wire. In this way and
| |
| under fire of the Russian cannon, one hundred
| |
| and fifty miles of wire were strung across the
| |
| battlefield. As the Japanese said, it was this
| |
| "flying telephone" that enabled Oyama to manipulate
| |
| his forces as handily as though he were
| |
| playing a game of chess. It was in this war, too,
| |
| that the Mikado's soldiers strung the costliest of
| |
| all telephone lines, at 203 Metre Hill. When
| |
| the wire had been basted up this hill to the summit,
| |
| the fortress of Port Arthur lay at their
| |
| mercy. But the climb had cost them twenty-
| |
| four thousand lives.
| |
|
| |
| Of the seven million telephones in the United
| |
| States, about two million are now in farmhouses.
| |
| Every fourth American farmer is in telephone
| |
| touch with his neighbors and the market. Iowa
| |
| leads, among the farming States. In Iowa, not
| |
| to have a telephone is to belong to what a Londoner
| |
| would call the "submerged tenth" of the
| |
| population. Second in line comes Illinois, with
| |
| Kansas, Nebraska, and Indiana following closely
| |
| behind; and at the foot of the list, in the matter of
| |
| farm telephones, are Connecticut and Louisiana.
| |
|
| |
| The first farmer who discovered the value of
| |
| the telephone was the market gardener. Next
| |
| came the bonanza farmer of the Red River
| |
| Valley--such a man, for instance, as Oliver
| |
| Dalrymple, of North Dakota, who found that by
| |
| the aid of the telephone he could plant and
| |
| harvest thirty thousand acres of wheat in a single
| |
| season. Then, not more than half a dozen years
| |
| ago, there arose a veritable Telephone Crusade
| |
| among the farmers of the Middle West. Cheap
| |
| telephones, yet fairly good, had by this time been
| |
| made possible by the improvements of the Bell
| |
| engineers; and stories of what could be done by
| |
| telephone became the favorite gossip of the day.
| |
| One farmer had kept his barn from being burned
| |
| down by telephoning for his neighbors; another
| |
| had cleared five hundred dollars extra profit on
| |
| the sale of his cattle, by telephoning to the best
| |
| market; a third had rescued a flock of sheep by
| |
| sending quick news of an approaching blizzard;
| |
| a fourth had saved his son's life by getting an
| |
| instantaneous message to the doctor; and so on.
| |
|
| |
| How the telephone saved a three million dollar
| |
| fruit crop in Colorado, in 1909, is the story that
| |
| is oftenest told in the West. Until that year, the
| |
| frosts in the Spring nipped the buds. No farmer
| |
| could be sure of his harvest. But in 1909, the
| |
| fruit-growers bought smudge-pots--three hundred
| |
| thousand or more. These were placed in
| |
| the orchards, ready to be lit at a moment's notice.
| |
| Next, an alliance was made with the United
| |
| States Weather Bureau so that whenever the
| |
| Frost King came down from the north, a warning
| |
| could be telephoned to the farmers. Just
| |
| when Colorado was pink with apple blossoms, the
| |
| first warning came. "Get ready to light up your
| |
| smudge-pots in half an hour." Then the farmers
| |
| telephoned to the nearest towns: "Frost is
| |
| coming; come and help us in the orchards."
| |
| Hundreds of men rushed out into the country on
| |
| horseback and in wagons. In half an hour the
| |
| last warning came: "Light up; the thermometer
| |
| registers twenty-nine." The smudge-pot artillery
| |
| was set ablaze, and kept blazing until the
| |
| news came that the icy forces had retreated.
| |
| And in this way every Colorado farmer who
| |
| had a telephone saved his fruit.
| |
|
| |
| In some farming States, the enthusiasm for the
| |
| telephone is running so high that mass meetings
| |
| are held, with lavish oratory on the general theme
| |
| of "Good Roads and Telephones." And as a
| |
| result of this Telephone Crusade, there are now
| |
| nearly twenty thousand groups of farmers, each
| |
| one with a mutual telephone system, and one-half
| |
| of them with sufficient enterprise to link their
| |
| little webs of wires to the vast Bell system, so that
| |
| at least a million farmers have been brought as
| |
| close to the great cities as they are to their own
| |
| barns.
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| What telephones have done to bring in the
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| present era of big crops, is an interesting story
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| in itself. To compress it into a sentence, we
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| might say that the telephone has completed
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| the labor-saving movement which started with
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| the McCormick reaper in 1831. It has lifted the
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| farmer above the wastefulness of being his own
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| errand-boy. The average length of haul from
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| barn to market in the United States is nine and a
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| half miles, so that every trip saved means an
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| extra day's work for a man and team. Instead
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| of travelling back and forth, often to no purpose,
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| the farmer may now stay at home and attend to
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| his stock and his crops.
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| As yet, few farmers have learned to appreciate
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| the value of quality in telephone service, as they
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| have in other lines. The same man who will pay
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| six prices for the best seed-corn, and who will
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| allow nothing but high-grade cattle in his barn,
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| will at the same time be content with the shabbiest
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| and flimsiest telephone service, without offering
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| any other excuse than that it is cheap. But
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| this is a transient phase of farm telephony. The
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| cost of an efficient farm system is now so little--
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| not more than two dollars a month, that the
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| present trashy lines are certain sooner or later to
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| go to the junk-heap with the sickle and the flail
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| and all the other cheap and unprofitable things.
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